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The Ambiguous Impact of Performance Measurement on Service Quality

dc.contributor.authorTøssebro, Jan
dc.contributor.authorMjøen, Odd Morten
dc.contributor.authorBruteig, Rebekka
dc.date.accessioned2023-01-31T13:28:53Z
dc.date.available2023-01-31T13:28:53Z
dc.date.created2022-11-03T16:11:13Z
dc.date.issued2022
dc.identifier.citationFrontiers in Rehabilitation Sciences. 2022, 3 1-11.en_US
dc.identifier.urihttps://hdl.handle.net/11250/3047461
dc.language.isoengen_US
dc.rightsNavngivelse 4.0 Internasjonal*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/deed.no*
dc.subjectFunksjonshemming
dc.subjectDisability
dc.subjectLedelse
dc.subjectManagement
dc.subjectkommunale tjenester
dc.subjectmunicipal services
dc.subjectResultatmåling
dc.subjectPerformance measurement
dc.subjectKvalitet
dc.subjectKvalitet
dc.titleThe Ambiguous Impact of Performance Measurement on Service Qualityen_US
dc.title.alternativeThe Ambiguous Impact of Performance Measurement on Service Qualityen_US
dc.typePeer revieweden_US
dc.typeJournal articleen_US
dc.description.versionpublishedVersion
dc.subject.nsiVDP::Samfunnsvitenskap: 200
dc.subject.nsiVDP::Social sciences: 200
dc.subject.nsiVDP::Samfunnsvitenskap: 200
dc.subject.nsiVDP::Social sciences: 200
dc.subject.nsiVDP::Samfunnsvitenskap: 200
dc.subject.nsiVDP::Social sciences: 200
dc.source.pagenumber1-11en_US
dc.source.volume3en_US
dc.source.journalFrontiers in Rehabilitation Sciencesen_US
dc.identifier.doi10.3389/fresc.2022.878338
dc.identifier.cristin2068848
dc.relation.projectNorges forskningsråd: 302878
cristin.ispublishedtrue
cristin.fulltextoriginal
cristin.qualitycode1


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Navngivelse 4.0 Internasjonal
Except where otherwise noted, this item's license is described as Navngivelse 4.0 Internasjonal