Browsing Samforsk Open by Author "Aasback, Anne Wullum"

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The role of contextual conditions in systems development: The impact of design context on participation in Norwegian Welfare Services

Dahl-Jørgensen, Tangni Cunningham; Aasback, Anne Wullum (Peer reviewed; Journal article, 2023)

Human-Computer Interaction and adjacent fields agree that citizen participation is vital in designing digital public services. However, a gap remains between recommendations and how participation is facilitated in practice ...